The course includes lessons on the most important topics for tour guides and ends with a written and practical assessment. Course content is delivered by experienced guides, locals, and topic specialists. 

Topics Include:

General Norwegian and Sørlandet History.

Introduction to the Cruise Industry, Hospitality & Service Excellence,

Presentation, Storytelling, and Interpretation,

Difficult Situations and Risk Management

The course is designed to be part-time, with both online presentations and practical training sessions mostly outside normal office hours. There is an 80% attendance requirement for this course.

Online Sessions- Tuesday and Thursday, from18:00 to 21:00. Lectures as well as interactive elements like quizzes, polls, and forum, and group activities.

Practical training - There are practical training sessions every Saturday, attendance in person. Meeting point Kristiansand. 

Private study - students should expect to spend about 5 hours each week on private study, research, and preparation for the practical sessions.

First Aid Training - This is a compulsory training that provides a good basis for being able to perform lifesaving first aid in the event of serious injury in an accident, during illness or during an emergency.

Exams & Assessment

• Language Proficiency exam - for those wishing to qualify to guide in a language that is not their mother tongue.

• Theoretical exam - Written exam online.

• Practical exam- Coach/Bus and city walk guiding.

Guide Course Handbook, program and lecture handouts will be made available online. and accessible for1 year.

First Aid course and certificate upon completion

Participants should have regular access to a computer, email and/or a printer, as all handouts for lectures, etc. are delivered electronically.

Recording of lecturers or tutors is not allowed (participants are expected to take notes).

2023 Course fee -1995 NOK. This includes all teaching, practical visits, entrance fees, and coach/bus travel, and venues entrance fees part of the training.

Course fee must be fully paid before the course begins, once your application is received, we will review it, send detailed information and payment details.

No refunds will be given if a participant withdraws from the course, or any part of it,at any stage, or for non-use of the services provided.

Arranged by Cruise Sørlandet in close cooperation with Agder Guide.

If you have questions,please contact us at: info@cruisesorlandet.com